Privacy Policy

Effective Date: October 9, 2026
Last Updated: October 9, 2026

1. Introduction

Ask Nebraska LLC ("Ask Nebraska," "Company," "we," "our," or "us") operates https://asknebraska.com, an independent, AI-powered community navigation platform that helps Nebraska residents find information, resources, programs, businesses, and services.

We are committed to protecting personal information, respecting user privacy, and providing transparency about how information is collected, processed, stored, and disclosed.

This Privacy Policy applies to visitors, residents, business representatives, organization representatives, and other individuals interacting with our website and services.

Ask Nebraska is an independent private company. We are not operated by, affiliated with, or officially endorsed by the State of Nebraska or any government agency unless a specific relationship is expressly identified.

This Policy explains our current data practices, your choices, and how to contact us about your information.

2. Information We Collect

The information we collect depends on how you use Ask Nebraska.

2.1 AI Conversations

When you use our AI assistant, we collect and process:

• Questions and messages you submit.
• AI-generated responses.
• A randomly generated browser identifier associated with your conversations.
• Feedback submitted about the usefulness of responses.
• Certain safety-related indicators, including messages that may require additional review.

You do not need to create an account or provide your name to use the general AI assistant.

However, a random browser identifier does not guarantee complete anonymity. Conversation content may identify you if you voluntarily include personal details.

2.2 Information Stored on Your Device

Certain information is stored locally in your browser, including:

• Conversation history used by the website.
• Saved checklists and plans, including the "My Plan" feature.
• Language preferences.
• Your randomly generated browser identifier.

Clearing your browser storage may remove this information from your device and may affect your ability to retrieve previous conversations or saved plans.

Important: Removing locally stored information does not automatically delete conversation records previously saved on our servers.

2.3 Business Directory Information

When you submit or claim a business listing, we may collect:

• Business name.
• Business address and service area.
• Business contact information.
• Business categories and descriptions.
• Hours of operation.
• Website and social media information.
• Logos, photographs, and other submitted media.
• Information used to review listing eligibility or business credentials.
• Information submitted by an authorized business representative.

Approved business listing information may be publicly displayed on Ask Nebraska.

Contact information designated for internal administrative purposes will not necessarily be displayed publicly.

2.4 Organization and Employer Information

When an organization requests a demonstration, pilot, or commercial service, we may collect:

• Organization name.
• Representative's name.
• Business email address.
• Telephone number.
• Organization type.
• Number of employees or members.
• City or service area.
• Business objectives.
• Messages and other information submitted through forms.

We use this information to respond to inquiries, evaluate service needs, and administer organizational relationships.

2.5 Community Event Submissions

When you submit a community event, we may collect event information, organizer details, and a contact email address.

Event information approved for publication may be displayed publicly.

Contact details collected solely for administrative review are not intended for public display unless expressly designated for publication.

2.6 Technical and Usage Information

We collect limited technical and usage information to operate and improve the platform.

This may include:

• Pages visited.
• Conversation start events.
• Resource categories explored.
• Source links clicked.
• Directory filters used.
• General interaction and performance information.
• Technical information necessary for security, troubleshooting, and service delivery.

According to our current website practices, ordinary usage analytics are associated with a random browser identifier and do not include the actual text of questions submitted to the AI assistant.

Additional technical information, such as IP addresses or device information, may be processed by hosting, security, or infrastructure providers as part of delivering the service.

3. How We Use Information

We process information for purposes including:

1. Providing AI-generated responses and resource recommendations.
2. Helping users identify relevant Nebraska services and programs.
3. Supporting conversations and saved navigation plans.
4. Reviewing AI answer quality, reliability, and safety.
5. Identifying and responding to potentially harmful or emergency-related content.
6. Managing business listings and event submissions.
7. Responding to business, organization, and partnership inquiries.
8. Operating organizational navigation services.
9. Measuring aggregate usage and platform performance.
10. Detecting fraud, abuse, unauthorized access, and security threats.
11. Improving accessibility, reliability, and the overall user experience.
12. Meeting applicable legal and regulatory obligations.

We use information only for purposes permitted by applicable law and consistent with this Policy.

4. Artificial Intelligence and Conversation Processing

Ask Nebraska uses artificial intelligence to interpret questions, identify relevant information, and generate responses.

When you submit a question, the information necessary to process your request is transmitted to our AI service infrastructure and supporting technology providers.

AI responses are automatically generated and may occasionally contain inaccuracies or outdated information.

Human Review

Authorized Ask Nebraska personnel may review saved conversations for quality assurance, safety, troubleshooting, and improving resource guidance.

Messages suggesting emergencies, threats, or potential harm may be flagged for additional review.

Human review is not continuous, and Ask Nebraska does not provide emergency monitoring or crisis intervention services.

Sensitive Information

Please avoid including unnecessary sensitive information in AI conversations, including:

• Social Security numbers.
• Financial account numbers.
• Passwords and login credentials.
• Complete medical records.
• Government identification numbers.
• Other confidential personal information.

Although users may ask about healthcare, finances, housing, legal matters, and public benefits, the platform generally does not require highly sensitive identifying information to provide initial guidance.

AI Provider Practices

Third-party AI providers may process submitted content to generate responses and maintain their services.

Any retention, secondary use, or model-training practices of those providers are governed by the applicable provider configuration, contractual arrangements, and legal requirements.

Ask Nebraska will not represent that conversations are excluded from model training or immediately deleted by AI providers unless those protections are confirmed.

5. Data Storage and Retention

Ask Nebraska stores certain conversation and platform records to provide its services and support quality and safety reviews.

AI Conversation Retention

At the time of this Policy, Ask Nebraska does not have an automatic deletion schedule for saved server-side conversations.

Conversations may remain stored until deleted through an administrative process, in response to an eligible user request, or as otherwise required by law.

We intend to review and improve retention practices as the platform develops.

Browser Storage

Locally stored information remains on your device until removed by the browser, the user, or the applicable application functionality.

Business and Organization Records

Business listings, event submissions, and organization inquiries may be retained while necessary to manage submissions, maintain business relationships, resolve disputes, and meet applicable legal obligations.

Deletion Requests

Users may request deletion of eligible conversation records or other personal information by contacting hello@asknebraska.com.

Because the general AI assistant does not require an account, we may request reasonable information to locate the relevant records, such as an approximate date of use or browser identifier, if available.

We may be unable to identify particular records using only a date, especially when the records contain no direct personal identifier.

We may retain limited information where legally required or permitted.

6. When We Share Information

We may disclose information to the following categories of recipients.

6.1 Technology and Service Providers

We use service providers to support:

• Website hosting.
• Database and file storage.
• AI processing.
• Platform security.
• Technical maintenance.
• Communications and operational services.

These providers receive information reasonably necessary to perform their functions, subject to applicable agreements and legal requirements.

6.2 Businesses and Resource Providers

We do not share private AI conversations with businesses merely because they appear in recommendations or directory results.

If a user expressly requests a referral or other service requiring information to be transmitted to a provider, we will provide appropriate notice and obtain any required authorization before transmitting that information.

6.3 Employers and Organizational Partners

Organizations sponsoring Ask Nebraska services may receive aggregated usage statistics and general resource trends.

Ask Nebraska's intended organizational reporting model does not provide employers or sponsors with individual AI questions or identifiable conversation histories.

Organizational reporting should be designed to prevent reasonable identification of individuals, including where usage groups are small.

Any additional information-sharing arrangement must be disclosed appropriately and comply with applicable law.

6.4 Legal and Safety Requirements

We may disclose information when required by applicable law, valid legal process, or other legally authorized requests.

We may also disclose information when reasonably necessary to protect rights, security, or safety, subject to applicable law.

6.5 Corporate Transactions

Information may be transferred in connection with a merger, acquisition, financing, reorganization, or sale of business assets, subject to applicable legal requirements.

7. Sale of Personal Information

Ask Nebraska does not sell personal information.

We do not sell individual AI conversations to advertisers, employers, businesses, or data brokers.

Businesses cannot purchase preferential placement in organic resource recommendations.

If our information-sharing or advertising practices materially change, we will update this Policy and provide any legally required notices and choices.

8. Organizational Privacy

Ask Nebraska may offer employers, hospitals, nonprofits, chambers, and other organizations customized resource navigation experiences.

These experiences may incorporate organization-specific benefits or resource information.

Organizational dashboards may display aggregated metrics, such as:

• Number of questions or sessions.
• Frequently explored resource categories.
• General usage trends.
• Language preferences at an aggregated level.
• Other non-identifying performance indicators.

Individual conversation content is not intended to be accessible to organizational customers through standard reporting functionality.

Additional privacy terms may apply to particular organizational deployments.

9. Cookies and Local Storage

Ask Nebraska uses browser storage and may use cookies or similar technologies for functionality such as:

• Maintaining user preferences.
• Supporting conversation continuity.
• Storing saved plans.
• Measuring usage.
• Supporting security and performance.

Users may manage certain technologies through browser settings.

Disabling browser storage or cookies may limit the functionality of some platform features.

Where legally required, Ask Nebraska will provide additional notice or consent choices for nonessential tracking technologies.

10. Data Security

Ask Nebraska takes reasonable steps to protect information against unauthorized access, disclosure, alteration, or destruction.

Security measures may include access restrictions, administrative controls, monitoring, and safeguards provided by our technology infrastructure.

However, no online service can guarantee absolute security.

We encourage users to avoid submitting unnecessary sensitive information and to report suspected security concerns promptly.

11. Your Privacy Rights and Choices

Depending on applicable law, you may have rights to:

• Request access to personal information.
• Request correction of inaccurate information.
• Request deletion of eligible information.
• Obtain information about certain processing practices.
• Withdraw consent where processing depends on consent.
• Exercise other privacy rights provided by applicable law.

Nebraska residents may have additional rights under the Nebraska Data Privacy Act where that law applies to the relevant processing and business.

To exercise an applicable right, contact hello@asknebraska.com.

We may need to verify your identity or authority before fulfilling a request.

We will respond within timeframes required by applicable law.

If an applicable law provides a right to appeal a privacy-request decision, we will provide an appropriate appeal process.

12. Children's Privacy

Ask Nebraska provides general community resource information and is not specifically designed as a service directed to children under 13.

We do not knowingly solicit personal information directly from children under 13 without legally required parental consent.

Parents and guardians should supervise children's use of the platform.

If you believe a child has provided personal information in circumstances that require parental consent, contact us so we can review the matter and take appropriate action.

13. Third-Party Websites and Resources

Ask Nebraska provides links to government agencies, nonprofit organizations, businesses, and other external resources.

These organizations maintain their own websites, policies, and data practices.

Ask Nebraska is not responsible for the privacy practices of independent third-party websites.

Users should review the relevant policies before submitting personal information to external services.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, legal requirements, or information practices.

The most recent revision date will appear at the top of this page.

Where required by law, we will provide additional notice of material changes.

15. Contact Information

For questions, privacy concerns, information requests, or deletion requests, contact:

Ask Nebraska
Operated by: Ask Nebraska LLC
Email: hello@asknebraska.com
Mailing Address: 14620 Fowler Ave., Omaha, NE 68116
Website: https://asknebraska.com

We will review inquiries and respond in accordance with applicable law.

Ask Nebraska — Helping Nebraska Find What Comes Next.